Welcome to https://smartdining.ai/ ("Website"), owned and operated by ICC Craft Consulting ("Company," "we," "us," or "our"). Your privacy is of utmost importance to us, and this Privacy Policy outlines how we handle and protect your personal information.

Introduction

This Privacy Policy explains how ICC Craft Consulting ("SmartDining.ai," "Company," "we," "us," or "our") collects, processes, and shares information collected through https://smartdining.ai/ ("Website"), our Platform, and related services.

Definitions

• Platform: The SmartDining.ai application used by SmartDining.ai’s customers to create AI-driven restaurant booking solutions.
• Customer: Any party to SmartDining.ai’s services agreement, including authorized users of the Services.
• Site Visitor: Any individual who visits our Website, excluding Customers.
• Personal Data: Any information that can identify or be used to contact a specific person.

Types of Data Collected

• Personal Data: Information such as your name, email, job title, phone number, and account credentials when you interact with our services.
• Usage Data: Information on how our Website and services are accessed, including IP address, browser type, and page visits.
• Cookies and Related Technologies: Tracking technologies to analyze usage trends and manage session preferences.

How We Collect Data

• Interactions with Site and Services: When you submit inquiries, request services, or subscribe to updates.
• Online Forums and Social Media: Publicly shared information from forums or social media linked to our Website.
• Third-Party Sources: Information from trusted third parties to enhance our services.

Use of Data

• Provide and maintain our Website and services.
• Communicate updates or respond to inquiries.
• Enhance user experiences and monitor website performance.
• Ensure compliance with legal requirements and safeguard rights and property.

Data Storage and Retention

We retain data only as long as necessary for legitimate business purposes, compliance with legal obligations, and dispute resolution. Data is stored on secure servers in compliance with applicable laws.

Your Rights

Depending on your location, you may have rights such as access, correction, deletion, restriction, objection, data portability, and withdrawal of consent. Contact us at legal@smartdining.ai to exercise these rights.

Contact Us

If you have questions about this Privacy Policy, please reach out via email at legal@smartdining.ai.